Please feel free to email us with your name and order number.
Customer Service Hours
Monday - Friday
We pride ourselves on being real-live humans. If you fill out the form below, we promise a real-live human will read and respond. If you give us ideas, we might act on them. Like a mouse and a cookie.
Here's how you can contact us:
- Drop us a message on Facebook - this is the quickest way of hearing back from us!
- Send an email to firstname.lastname@example.org - we'll respond to you within 12 hours, come rain or shine.
- Drop us a text message or call us on +61 420 306 150 - we're happy to answer any questions you may have, or just chat about the best fragrances for you.
- You can also send us letter to our registered business address in Sydney:
Or you can fill in the form below - again, we promise to respond to you within 12 hours.
Please do not submit the same message multiple ways (ie contact form, Facebook, email). We strive to get back to everyone within 12 hours. If you do not hear back from us within 2 business days, please check your SPAM folder as our reply may have been sent there by mistake.