Shipping
You will always have free shipping when you shop with us, no matter what your order total is.
Want it faster? We also offer an Express shipping option for a flat fee per order.
Unfortunately, we only ship to customers within Australia. We hope to launch our New Zealand store soon, so that we can bring the same incredible fragrances to our Kiwi neighbours!
It depends on where you are. Orders to metro regions in Australia are usually delivered within 3 days. Delivery to rural areas usually takes 4-6 days.
We aim to dispatch all orders placed before 2pm on the same business day.
We will send you a confirmation email with your tracking number the moment your order leaves our warehouse.
All orders are sent from our warehouse right here in Sydney, Australia.
Tracking
You will receive a shipping confirmation email the moment your order is dispatched from our warehouse. It will contain a tracking number, and tracking link.
There can occasionally be delays within the carrier network which results in delays to orders. These delays are entirely out of our control.
If you are worried about your order not moving, you can contact us, and we'll lodge an enquiry with the carrier on your behalf.
Orders & Payment
Just click on a product you like and add it to cart. Then follow our easy and secure checkout process.
All prices are displayed & processed in Australian dollars (AUD).
We currently accept PayPal, Apple Pay, Android Pay, Mastercard, Visa and American Express.
We also accept Afterpay, Klarna, Humm, and Zip Pay on all orders.
You can also complete payment for orders with your Web3 wallet. We accept a variety of cryptocurrencies across various networks.
All payments made are secure as we use the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available) - and we do not store any of your payment information.
Please see our Klarna FAQ page for all information about using Klarna.
We start working on your order as soon as you submit it, therefore it's very unlikely that we are able to change or cancel it.
Please contact us and we will do our best to make it happen.