Our returns policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Please return your package to the following address:

Customer Returns
My Perfume Shop
PO BOX 6035
CHULLORA
NSW 1405

Once you have completed a return of your product, our team will assess it within 24 hours of it arriving back at our warehouse. 

A refund will then be credited back to your original payment method.

To start a review, contact us and our team will be happy to assist you.

Still have questions?

We're here to help

Send us a text: +61 420 306 150
Monday - Friday 6AM - 8PM AEST
Saturday - Sunday 6AM - 4PM AEST

Or just send us an email